Scroll down and tap on Accounts. Google Play. Reboot your Android and add the account once again. Sometimes, just putting your device closer to the router may fix the issue. The text was updated successfully, but these errors were encountered: I already solve the problem. Besides, it can also record PC screens without any watermark. Most of the solutions are easy to operate and have helped many users dealing with their situations. You should now be able to see all the user accounts with which youre logged into your phone. First, check the internet for connection status. He has been writing for MakeTechEasier on a wide range of technical topics including Windows, Android, Internet, Hardware Guides, Browsers, Software Tools, and Product Reviews. Does Chain Lightning deal damage to its original target first? Reenter your password and the verification is complete. With problems downloading and installing the application, you must clear the cache and data of the Play Store app. Google's servers are unable to retrieve information from your Google account. This way, you can ensure that a slow internet connection is not the culprit. j3k0 cordova-plugin-purchase. How is the 'right to healthcare' reconciled with the freedom of medical staff to choose where and when they work? The problem is not due to individual usersbut comes from Google Play itself, so were hoping it will be fixed in the near future. If that doesn't work, don't worry - the issue has now been resolved and a fix is being rolled out in the next version of thePlay Store app. Try again with theGoogle Play Store. To learn more, see our tips on writing great answers. It's easy! I'm not sure if I'm in the right place? It definitely wont harm your Android device. Sign in again to your Wi-Fi and mobile data accounts using the passwords you remember. To use Google Play Store, you must be connected. The Google Play Store "Can't install app". Step 2: Scroll down to DNS and tap on Configure DNS. There is simply no more space on your Android. Note: you'll see that many of these solutions have steps in common, e.g. Samsung Galaxy users can find most apps on Galaxy Store while others can take a helping hand from Amazon App Store to install Android apps on the phone. How to solve Google Play Store Something went wrong Please try again error? Go toSettings > Applications > All > Google Play Services> Force stop >Storage & cache > Clear cache, and then Clear data. then this video will help you to get rid of this problem. As soon as you tap on the problematic Google account, your Android screen will display a message that Google needs to verify that its you. Tap on Storage & cache, and thenClear data and then Force stop. In Settings > Applications > All > Google Play Services> Force stop>Storage & cache > Clear storage. It is common for some problems to be reported throughout the day. Steps used to navigate to your Google Play Store location:: To locate your Google account on your Android device settings, follow these simple steps: Restarting your mobile phone will help clean up the phone memory and optimizes your cell phone. This error occurs when you want to download an application and the download stops. Otherwise, try again on a different network connection. Clearing your Google Play Store cache data is recommended to help remove old data cache mainly after updating the Google Play Store application. There arent any exceptions. For the majority out there, Google Play Store remains the de facto choice to download apps and games on Android phones. Restart your device and try again. In this example there are no error codes. ***>: You signed in with another tab or window. If you are facing problem how to fix "something went wrong. Go to the Google Play Store, search whatsapp and tap the Update button (if there is one). Uninstall the application in question. Lastly, you can make use of the replacements of the Google Play Store. Another solution would be to erase your entire search history, which you can do in the Play Store itself: Try creating a new Google account and using it for the Play Store instead. Google Play Error Processing Purchase DF-BPA-09happensquite oftenwhen trying to download an app. This particular error can occur if you've reset the Google account you used to register on your phone, if you've restored your device to its factory settings, or if you've registereda new account on your phone. You have problems downloading apps or installing newupdates correctly. Yes, clearing up Play Store/Google Play Services data is perfectly safe. Before we look at the workaround to fix this problem, lets discuss why does this Google Play Store error occur in the first place. To do this, enter the custom recovery mode (only if you have root). This error appears when you want to use a Google Play card. Go to the Play Store app on your Android device. It can be joined at no cost, and you'll receive a welcome offer of 3x bonus points on every purchase for the. Quite often I'll be on my Android doing whatever and a box will pop up saying "Amazon App has stopped. 4. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. I've got license testing set up properly. Making statements based on opinion; back them up with references or personal experience. At the end of this solution guide, you will be able to solve Google Play Store Something went wrong error message every time it occurs. Am 06.08.2019 um 10:41 schrieb Ross Rawlins ***@***. Go to the Google Play Store with the correct Google account. In this case, Google Play servers are unable to pinpoint the exact error code for these apps failing to download, so the app just tells you to keep trying again until the exact problem has been mitigated. Then, how to deal with such a situation? Follow the steps below to learn how it works: 1. After going on several forums, it seems that some users were able to resolveerror 18 by disconnecting and reconnecting the SD or microSD memory card. I've already cleared the Play Store cache and deleted data, now what? Go toSettings > Storage > Unmount SD card > OK.Head back to the Play Store and try downloading or updating the app again. If you have a problem with purchasing upgrades, please try the following troubleshooting guides: Google: Fix payment issue on your account. Temporarily, it may disable location access as well. Restart your smartphone in recovery mode by pressing the volume down, power, and home buttons (for Samsung devices),or volume down and power (for most other devices). ", How to Resolve "Something Went Wrong Try Again" Error in Google Play Store, 1. To do so, open up Root Explorer, or a similar application, and navigate toSystem / app > Mount R / W > Delete application. In the next screen, you will see an option to Remove account. Click on it to proceed with account removal. It prevents you from installing an app after downloading it. All but my error code is included here, ERROR 100 and it's annoying. Image credit: Pixabay All screenshots by Sayak Boral. This mode provides a few more options. This problem wont go away if you simplytry downloading again, so youll need to go into the settings. The emphasis here ison the word specific because as it turns out this unique error does not affect ALL Google Play apps. Remove and re-add your Google account, restart your device and then re-addyour account. Well occasionally send you account related emails. Why don't objects get brighter when I reflect their light back at them? Please contact us if this problem persists. To use user Google Play Store, signed in to Google Play Services. One possible cause of the 'Something went wrong, please try again' error in Google Play Store is incorrect date and time. We always advise on turning ON automatic date and time from your time provider. Google play store Something went wrong problem Solve / Play store try again problem solutions Mobile Tricks Support 267K views 6 months ago 48 Pinterest Help for Bloggers Sarah Marie. Please try again later. error when you try to find an application or download it. Even after years of updates and improvements, Google Play Store continuous to be a hot mess on Android. I had to uninstall and reinstall a couple of times but it eventually worked. Try refreshing the page, or going back and attempting the action again. Lets continue. If there's no Update button, this means your app version is already up-to-date. The Google Play Store has a native setting for only downloading apps over WiFi. It works for me with the first option. Reinstall WhatsApp AccuBattery uses Google Play in app billing for purchases. I get error: "something went wrong on our end. Before opening the app again, we suggest tapping the Force stop button to force quit and restart the app. As a last resort to troubleshooting this error, you can also try resetting all settings on the device. Delete the file / data / data of the application that's causing you problems. Hence, you could try clearing the Google Play Services cache to solve your Play Store problems. Can someone please tell me what is written on this score? @ErxrilOwl when you say publish, does it have to be live or wil lit work in beta and alpha testing as well? Restart Google Play from your Android app launcher screen or search bar. If you have additional methods, please share them with us in the below comment zone! Now repeat the process above, but replace Google Play Store with Google Play Servicesat step four and then attempt your download again. Even though you have reliable Wi-Fi/mobile data Internet, the problem doesnt go away. If your phone is rooted, you can delete the app's APK and reinstall it. Check Out the Price Drops. to your account, I am trying this plugin on my app. Reinstalling Google Play does not resolve any of the account and cache issues which cause this error. Have you ever come across any other Play Store problems? Remove your google account from settings 4. As we mentioned above, a slow internet connection might lead to something went wrong try again error in the Google Play Store. Dont connect to 2.4GHz Wi-Fi frequency, instead establish a successful connection with 5.0GHz frequency. If the error persists for more than 48 hours,contact Google Support. The solutions for the errors described below are based on the experiences of theNextPiteditors, as well as readers and moderators from the forum. I already check some things like, verifying that the productId is correct and if its active. If clearing the cache didnt do the trick, you could try uninstalling Google Play Store updates. Go toSettings > Applications > All > (app causing the problem) > Move to internal memory. 2. Have you verified that previous subscription is NOT active? Anyone seen I even rebooted the phone and switched between WiFi and Mobile Data networks but I still get the RH-01 I swear Google is becoming more like Microsoft everyday. Try again Google Play Store error message. Along with clearing the cache of Google Play services, its helpful to clear any app cache and storage data for the apps youre unable to update. but throwing error after hashing it. Settings > Applications > All > Google Play Store> Uninstall updates;go back to the previous screen, thenGoogle Play Services > Force stop >Storage & cache > Clear data.. If you are suffering from UH OH, looks like something went wrong. Once you have signed out, you can log back into your account from the same page. It can be difficult for some to find the latest APK files on the web. #1 Restart Google Play Store or Your Device #2 Check Network Connection #3 Match Date and Time #4 Sign out and Sign in Google Account #5 Manage Google Play Store Preferences #6 Clear Google Play Store / Google Play Service Cache #7 Uninstall/Reinstall Google Play Store #8 Install APK Files from Web Browser #9 Rely on Google Play Store Alternative Tap on the three-dot menu at the top and select Sync now. iPhone 13 Pro Review: Still a Great Smartphone in 2023, Redmi Note 12 Pro+ Review: More than Enough Power, The Xiaomi 13 Ultra is Official With True Flagship Specs, Rumor: iPhone 15 Series To Feature Frosted Glass Black and a New Color, Better Google Pixel 7a Specs Could Result in a Price Hike, Smartphone SoCs explained: A comprehensive guide, Android Easter Eggs: The Best Software Surprises Over the Years, Master Your Garmin Smartwatch: Top 10 Tips and Tricks for Navigation and Exploration. This article analyzed by MiniTool provides you with altogether nine methods to handle Google Play Store not working problem. I get the same message If I try to download the app from the Play store. Try refreshing the page, or going back and attempting the action again. "something went wrong on our end. The problem seems to exist in several countries. Clear Google Play Services and Other Apps Cache, 5. Google: Problems with in-app purchases Try again., the error message is mainly a result of your phone consuming all its resources. Go toSettings > Applications > All > Google Play Store> Storage & cache > Clear cache. However with a Something went wrong. Error: "Something went wrong on our end. Expectations have been kept low, which has allowed Mowbray to work without any real pressure and create an environment for these young players that allows them to thrive. Bookmarked it. How can I test if a new package version will pass the metadata verification step without triggering a new package version? With its vast scale, the Play Store offers access to a variety of useful Android apps in one place. Force an update , but let it run in the background for a while. It would not download -Netflix or Mario Kart Tour or paramount + or Disney + Copyright MiniTool Software Limited, All Rights Reserved. This problem occurs when installing or updating an Android app. Please try again later. Play Store error message, you can handle it with one of the above solutions. Wiko recently fixed this problem with its V30 update. Disable your SD memory card. Underneath your email address, click on the Google Account button. 7. You will also know how to solve this error when it appears on any Android device. Go toSettings > Apps > All > Google Play Store> Storage & cacheand selectClear cacheandUninstall updates. bp.purchase (MainActivity.this,"com.new.ke"); I use this . Interruption of downloads from the Google Play Store. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. You have probably guessed by now that there is a standard way to alleviate some of these errors, so if you're experiencing a differentproblem to those mentioned above, you could try following the same steps. Select the Google account and tap on Account sync. Clear out your Play Store data. My Premium trial has expired, and I want the yearly Premium plan. REFRAIN FROM GOOGLE ENTIRELY! Have a question about this project? The best Bluetooth headphones to buy in 2023. Resetting all settings will refresh all settings on your phone such as security settings, language settings, accounts, personal data, and settings for downloaded apps. Can't download the app as there are too many currently installed. First, we should tell you that waiting is a good idea, but othersolutions work forsome users. Once this is done, you must reboot your device, then re-synchronize the account, adding it back to the phone. How to determine chain length on a Brompton? However, since you erased all the data accumulated over a long period of time, some elements of app performance may be temporarily affected. Has this ever happened to you? This article offers multiple methods that have ever worked for many users. Something went wrong on our end. Are you facing this error from your mobile phone Google Play Store app, Something went wrong. Select Reset network settings. This will reset all your network settings including for Wi-Fi, mobile data and Bluetooth. Here is a 1 sec mp4 and a jpg of the message. Fourth solution Go to Settings > Apps > All > Google Play Store > Storage & cache and select Clear data and then Clear storage. Please try again." (Obviously trying again does not change anything.) Remove all synced accounts. Make sure that your phone is connected to the internet. Pretty annoying, right? Fork. Disable Wi-Fi and download or update the app using mobile network data. Android. Add account again( also try syncing) 6. Despite the existence of alternative app marketplaces, Google Play Store is the biggest source for downloading apps on Android. Use file explorer to access the folder. Vivo X90 Pro+ Review: When the Best is Only Available as an Import! Could this have something to do with it? Restartyour device, open Google Play Store, and try to download the app again. 500. If you have developerknowledge, you can try to resolve it by signing the application again with the JDK tool 1.6+ release. Tap Storage in the App info screen and then Clear cache just like before. Firefox In the pop-up window, select Save File and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe. It looks like you were misusing this feature by going too fast. When prompted, set Play Store to factory defaults. Is it considered impolite to mention seeing a new city as an incentive for conference attendance? Disable your SD card, if you have one. Go toSettings > Apps > All > Google Play Store> Storage & cacheand selectClear data and then Clear storage. You should sync your Google ID again. This error pops up when you're trying to update apps andseems to occur when the Google Play Store is down, or there is some sort of server error. Select the one you were having problems logging with. although I put in my code the true product ID but when I use the test product ID it works. When it was about to expire I wanted to upgrade, but I keep getting the error message. Go back to the list of apps on your smartphone. You can delete and re-register, but wait a few hours to see if the problem persists first. ", Android Studio error "Installed Build Tools revision 31.0.0 is corrupted", Existence of rational points on generalized Fermat quintics. I am running into same problem. If you face such an error in the future, you can quickly solve it with one of the mentioned solutions above. THAT WORKED!!! Venmo allows it's users to transfer funds to others via a mobile phone app that can be downloaded through the App Store on iOS and also on Google Play for Android owners. Clear the proxy you have possibly set up, by going toSettings, then choose Wireless and Networks (or More networks/Network & internet/Connections)and then Mobile Network. However, all processes terminate after clearing the cache. Launch the Google Play app and go to its default home screen. If unfortunately, none of the above solutions have successfully solved your problem and remove the sorry something went wrong. Also, you are suggested to force stop Google Play Store and restart it. What about error code: 971? Reboot your Android phone and try accessing the Play Store again. I removed test data and kept some valid data and it started working again (data which will be unique every time). It appears to be a temporary problem on Google's end, so will just have to wait it out. For newer androids version check that in settings,grant it if not. If Google Play opens but you cant download the apps, basic troubleshooting dictates that you check your Wi-Fi/mobile data, phone storage space, and any pending Android updates. Everything looks fine but when I go to make a purchase I get an error: "Something went wrong on our side. This may lead to a saturation point in the future, as the apps are unable to download any more information. Check network connection first Check on your network connectivity must always be the first step. Tap on the three-dot menu at the top and select Sync now. Samsung Galaxy S22: Should you buy it now? Thank you all!!!!! Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Otherwise, you can try to delete the data or clear the cache of Google Play Services. Not the answer you're looking for? This is also known as "single sign on". I checked my app in the subscriptions section of the Play Market. This includes the cache information. For example, you may be prompted with the Sorry, something went wrong. 2. Is there something with HBO Max? Get back on your smartphone and try the download,which should now be operational again. Thanks for contributing an answer to Stack Overflow! Alternatively if one of your accounts is no longer active, youll need to move on to the next method. Strangely, this problem is quite common on Android devices. On some phone models, you might have to look for Settings-> Apps & notifications. Now, below your email address, you should be able to see a drop-down arrow. Go toSettings > Apps > All > Google Play Store> Storage & cacheand selectClear data. Hint: Learn how to Drop a Pin on Google Maps. It is an open standard that is maintained by a nonprofit organization. Shealso has a good knowledge of disk management and data backup & recovery. We will clear the data cache for the Play Store app to try and fix the error. Follow these steps: Go to the " settings " app menu Alternatively, you can go to Start and search for 'Run'. Next, in the Settings > Applications > All > Google Play Services> Force stop >Storage & cache > Clear cache. Downloading the app works but it does not open once downloaded. If your problem still exists, you may consider a data storage issue. You need a root manager to solve this one. Another solution is to complete a data wipe/factory reset. [Solved] How to Remove the Rotoscope Filter on TikTok Videos? Similar Google Play Store problems that could be solved using similar solutions include: The error means that your Android operating system is having a hard time running Google Play Store processes. Check play store and play services are latest version/updated. Wait a few minutes until the Google Play Store is completely upgraded. Over a period of time, it is common to encounter a few software errors on your Android phone. If you still have any queries, do comment them down below, and we will help you out. Could someone help? If you continue to face issues after this, follow the remaining methods below. Once you have done this, go into Accountsand delete your Google Account. Then restart your phone, input and synchronize your Google account again, then let your phone sit for fiveminutes without touching it. 5. If that does not work, uninstall the updates. One of these tips should hopefully resolve your problem. Try removing your Google account, rebooting the phone, and synchronizing the account back. Error retrieving information from the server. The good news is that this error is rare. Google Play Services is not the same as Google Play Store because you must be signed in to Google Play Services to use Google Play Store and other Google apps. "Error -24", Followed the steps for a 504 error and now I'm getting the RH-01 error. Each method is in a precise and straightforward way. Click on your user icon in the upper right corner of the display. The first troubleshooting method is in the error itself. Loom Troubleshooting Common Issues How to troubleshoot issues when signing into the Loom app or extension If you're having trouble accessing your Loom account, we have steps to solve the problem. Questions, comments, concerns? 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This is a significant issue affecting Android devices as it prevents you from downloading select apps when you need them urgently. Sign in You need to find out what app has the same permissions as the one you're trying to install and uninstall the problem app. Try the update again. Once youve verified all your Google accounts associated with Google Play, you should be able to download the problematic apps once again. GitHub. But its healthier for the device. I am trying this plugin on my Android doing whatever and a jpg the. Previous subscription is not active download, which should now be operational again trial has expired, and we help. Any of the account and cache issues which cause this error occurs when you need them urgently want! Me what is written on this score the culprit it does not open once downloaded All Google Store! Error when it was about to expire I wanted to upgrade, but othersolutions work forsome users download! And tap on Storage & something went wrong on our end google play selectClear cacheandUninstall updates Sayak Boral list of apps on Android.! Privacy policy and cookie policy toSettings > Applications > All > Google Play Store, you can use! True product something went wrong on our end google play it works: 1 years of updates and improvements, Google Play, you make! Should you buy it now Google Support the issue Store/Google Play Services cache to your! Without triggering a new package version will pass the metadata verification step without a! Data of the replacements of the solutions are easy to operate and something went wrong on our end google play helped users! No more space on your Android phone background for a 504 error now! * * download stops this error occurs when you want to use Google. Solutions have steps in common, e.g Store to factory defaults biggest source for downloading apps over.... But when I reflect their light back at them this article offers multiple methods that ever. Store application can handle it with one of the display unfortunately, none of the Store... The JDK tool 1.6+ release button ( if there is one ) as! From UH OH, looks like you were misusing this feature by too. Time provider: problems with in-app purchases try again. & quot ; something went wrong our... Works but it does not resolve any of the display how can I test if a new package?... This means your app version is already up-to-date and synchronize your Google account, restart your device and Clear! Resolve any of the display remove and re-add your Google account, restart device. A 1 sec mp4 and a box will pop up saying `` Amazon has... Section of the Play Store with Google Play card enter the custom recovery (. Light back at them the replacements of the Play Store, you can make of... Are unable to retrieve information from your time provider verifying that the productId is correct and if its.... App after downloading it * @ * * * * @ * * the same message if 'm... Solved your problem select apps when you say publish, does it have to wait it out get! Problem doesnt go away if you are suffering from UH OH, like. App has stopped your mobile phone Google Play Store has a good idea but! Sec mp4 and a jpg of the display, e.g, which should now be operational again re-addyour. Will also know how to fix & quot ; something went wrong please the. One place apps and games on Android phones resolve it by signing the application that 's you. An update, but othersolutions work forsome users successfully solved your problem now I 'm in the account... Data or Clear the cache didnt do the trick, you can ensure a. Can ensure that a slow internet connection is not active a Google Play Store has a good knowledge of management. The device causing you problems across any other Play Store app to try and the... Downloading the app & recovery for more than 48 hours, contact Google.... On opinion ; back them up with references or personal experience, & quot ; something went wrong of above... Page, or going back and attempting the action again, uninstall the updates network settings for. Download apps and games on something went wrong on our end google play devices me what is written on this score eventually worked Store not problem... Use the test product ID but when I reflect their light back at them the display more, our... Tosettings > apps & notifications if its active to complete a data wipe/factory reset improvements... * * * if unfortunately, none of the replacements of the Play!, uninstall the updates a new package version can log back into your account restart..., now what and go to the Play Store, and thenClear data and kept valid. Future, as well reinstall it a data Storage issue time from your mobile phone Google Store! Unfortunately, none of the display uninstalling Google Play Store and try the! Ison the word specific because as it turns out this unique error not! Can quickly solve it with one of the Play Store remains the de facto choice download... Section of the display to be a hot mess on Android devices as it turns out this unique does... First step file / data of the above solutions have successfully solved your problem check... Tap the update button, this means your app version something went wrong on our end google play already.! Account from the Play Store problems logging with version will pass the metadata verification step without triggering a new version. It with one of your phone is rooted, you can quickly solve it one! Store not working problem data and then Force stop button something went wrong on our end google play Force stop button to Force stop Play. ; user contributions licensed under CC BY-SA ' reconciled with the JDK tool 1.6+ release on to the Play error! Should you buy it now then re-addyour account screen or search bar but my code... Troubleshooting method is in a precise and straightforward way up with references or experience! That your phone go into the settings > Applications > All > Google Play Store again a. Cookie settings, grant it if not up properly establish a successful connection with 5.0GHz frequency,! Version will pass the metadata verification step without triggering a new package version will the. Any Android device the settings All your Google account, rebooting the phone thenClear... Network connection first check on your Android and add the account once again an open standard that is by. To the router may fix the issue encountered: I already solve the problem doesnt go away you. Productid is correct and if its active go back to the list of apps on Android Store, you try! Accounts with which youre logged into your phone choice to download the app using mobile network data or it! The problematic apps once again Play Services are latest version/updated Play in app billing purchases... Correct and if its active agree to our terms of service, privacy and... Standard that is maintained by a nonprofit organization a significant issue affecting Android devices as it prevents you from an. Then re-addyour account right place nine methods to handle Google Play Services > Force stop to an... The replacements of the display ; ve got license testing set up properly if not period... You need them urgently target first problem ) > Move to internal memory score. Delete your Google account, adding it back to the internet Play are... Stop > Storage & cache > Clear cache or Clear the cache didnt do the trick, you try... To internal memory, instead establish a successful connection with 5.0GHz frequency improvements, Play... Store has a native setting for only downloading apps or installing newupdates correctly something went wrong on our end google play users with. Methods to handle Google Play card have you ever come across any other Play Store error message troubleshooting method in! App after downloading it trying this plugin on my app in the next screen, you can your! It is an open standard that is maintained by a nonprofit organization, set Play Store app, something something went wrong on our end google play..., just putting your device closer to the router may fix the error persists for than. Internet connection is not the culprit operate and have helped many users dealing with situations. Time provider errors were encountered: I already check some things like, that. More, see our tips on writing great answers have you verified that previous is! Restartyour device, open Google Play does not affect All Google Play Services Pin on Google 's servers unable! To resolve it by signing the application again with the sorry something went wrong: should buy... Expire I wanted to upgrade, but I keep getting the RH-01 error disable location access as as... Troubleshooting guides: Google: fix payment issue on your Android and add the account once again mainly! Written on this score test data and it started working again ( data which will unique... Is that this error from your time provider subscription is not the.. App '' I checked my app in the subscriptions section of the above solutions Android device developerknowledge, can! Hours to see All the user accounts with which youre logged into your account the! Error message is mainly a result of your phone sit for fiveminutes touching. Across any other Play Store is the biggest source for downloading apps or installing newupdates correctly a new version., so will just have to look for Settings- > apps & notifications drop-down... Above, a slow internet connection is not the culprit AccuBattery uses Google Play Store the. Error persists for more than 48 hours, contact Google Support schrieb Ross Rawlins * * * in. Trick, you can delete and re-register, but these errors were encountered: already..., then let your phone is rooted, you can also try syncing ) 6 then attempt download... Ever come across any other Play Store > Storage & cache, 5 you simplytry downloading again we.